The following post talks about who some of our customers are and why they chose Lighthouse. Feel free to contact us if you would like an interview as well!
Client: HRWorX, LLC
[Artifact] What does your company do and what's your role?
[Rob Hankey] HRWorX develops software that collects data (usually forms driven), for both the public and private sectors. I am one of the owners of the company and handle the company operations.
[Artifact] What issues were you trying to solve when you found Lighthouse?
[Rob Hankey] HRWorX was looking for a way to develop and track requirements and associate them with a project plan and the resulting tasks. The fact that we can track client issues and development defects is a plus.
[Artifact] Why did you choose Lighthouse and how is it most helpful for you?
[Rob Hankey] We chose Lighthouse because it combines all the features of a project from the beginning to end and allows me to keep all our data in one location.
To learn more about HRWorX, please visit their website at http://www.hrworx.com
Showing posts with label Lighthouse Pro. Show all posts
Showing posts with label Lighthouse Pro. Show all posts
Friday, September 14, 2007
Tuesday, August 28, 2007
Community Interview: Dassian
The following post talks about who some of our customers are and why they chose Lighthouse. Feel free to contact us if you would like an interview as well!
Client: Dassian
[Artifact] What does your company do and what's your role?
[Keith Lee] Dassian builds add-on components (software) for SAP (the largest ERP software company in the world). We concentrate in the project accounting area and cater mostly to Aerospace, Defense, Engineering and Construction companies.
[Artifact] What issues were you trying to solve when you found Lighthouse?
[Keith Lee] Dassian was looking for a tool to cover two main purposes:
[Artifact] Why did you choose Lighthouse and how is it most helpful for you?
[Keith Lee] We chose Lighthouse for the following reasons:
Client: Dassian
[Artifact] What does your company do and what's your role?
[Keith Lee] Dassian builds add-on components (software) for SAP (the largest ERP software company in the world). We concentrate in the project accounting area and cater mostly to Aerospace, Defense, Engineering and Construction companies.
[Artifact] What issues were you trying to solve when you found Lighthouse?
[Keith Lee] Dassian was looking for a tool to cover two main purposes:
- To allow us to communicate with each other as we are going through a development cycle with a new product (or upgrades to an existing product). Our staff is international and 100% virtual.
- To allow customer interaction with our staff for issues, bugs, enhancement requests and questions. We also wanted to integrate our user and technical guides when we resolved customer queries.
[Artifact] Why did you choose Lighthouse and how is it most helpful for you?
[Keith Lee] We chose Lighthouse for the following reasons:
- Lighthouse provides a framework to interact with our customers that is 100% web-based and not dependent on software installation.
- Lighthouse provides an easy-to-use tool to communicate internally as we are developing and resolving issues.
- Lighthouse took NO TIME to get started. We were productive within a few hours and within a few days had created a Dassian-specific user guide that we were able to provide to our customers.
- Lighthouse has a low cost of ownership.
- Lighthouse allows us to grow into using more functionality for our software development cycles.
Monday, August 27, 2007
Artifact Software Featured in Eweek.com
Today, Darryl Taft at eWeek published an article on three bay area (Chesapeake Bay that is) companies - Artifact, Avicode and Codign. Artifact Software is featured and the article provides a good bit of information on what we have to offer.
We are also in the process of releasing a major upgrade scheduled for this weekend. The feature emphasis will be on extending our customization capabilities to let our users change and add new fields for defects, requirements, tests, change requests, issues and much more. But, more on that in the coming days.
We are also in the process of releasing a major upgrade scheduled for this weekend. The feature emphasis will be on extending our customization capabilities to let our users change and add new fields for defects, requirements, tests, change requests, issues and much more. But, more on that in the coming days.
Labels:
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Wednesday, August 1, 2007
Community Interview: Pembrooke
The following is a first in a series of blogs talking about who some of our customers are and why they chose Lighthouse. Feel free to contact us if you would like an interview as well!
Client: Pembrooke
[Artifact] What does your company do and what's your role?
[Jake Whitlow] Pembrooke is a leading provider of employment screening and risk management services for both DOT and non-DOT clients. Pembrooke helps companies manage their employment screening data by providing easy access to drug test results, background checks, and other related services. I lead the business analysis and project management efforts within the organization. This includes creation, maintaining, and enforcing methodology as well as functioning as the senior business analyst and project manager.
[Artifact] What issues were you trying to solve when you found Lighthouse?
[Jake Whitlow] Pembrooke had no standing requirements management methodology until about one year ago, and as a software development organization many requirements were going uncaptured, and therefore were not met. We required a tool that would assist in the capturing and management of requirements in order to shore-up this process.
[Artifact] Why did you choose Lighthouse and how is it most helpful for you?
[Jake Whitlow] We chose Lighthouse due to its ease of setup and use (no major configuration needed), it's readily available as a web-based application, and it's associated project management tools. We are currently utilizing it almost exclusively for requirements management, but have plans to begin to leverage the project management tools to a larger extent.
To learn more about Pembrooke, please visit their website at www.pembrooke.com
Client: Pembrooke
[Artifact] What does your company do and what's your role?
[Jake Whitlow] Pembrooke is a leading provider of employment screening and risk management services for both DOT and non-DOT clients. Pembrooke helps companies manage their employment screening data by providing easy access to drug test results, background checks, and other related services. I lead the business analysis and project management efforts within the organization. This includes creation, maintaining, and enforcing methodology as well as functioning as the senior business analyst and project manager.
[Artifact] What issues were you trying to solve when you found Lighthouse?
[Jake Whitlow] Pembrooke had no standing requirements management methodology until about one year ago, and as a software development organization many requirements were going uncaptured, and therefore were not met. We required a tool that would assist in the capturing and management of requirements in order to shore-up this process.
[Artifact] Why did you choose Lighthouse and how is it most helpful for you?
[Jake Whitlow] We chose Lighthouse due to its ease of setup and use (no major configuration needed), it's readily available as a web-based application, and it's associated project management tools. We are currently utilizing it almost exclusively for requirements management, but have plans to begin to leverage the project management tools to a larger extent.
To learn more about Pembrooke, please visit their website at www.pembrooke.com
Saturday, June 23, 2007
Here Comes Cozumel
Lighthouse will be unavailable on Monday, June 25th from at 10PM US Eastern to midnight EST. You will not be able to log in to Lighthouse during the upgrade, so please plan accordingly.
We apologize for any inconvenience the upgrade might cause. Please check our forum for service updates on Monday and Tuesday.
Our much anticipated Custom Fields release is finally available. This Lighthouse Premium feature lets you fully customize virtually all of the existing data elements in Lighthouse! You need Lighthouse Premium to access this option, so go ahead and sign up for a 30-day trial - it's free! You can see the details on our website.
We apologize for any inconvenience the upgrade might cause. Please check our forum for service updates on Monday and Tuesday.
Our much anticipated Custom Fields release is finally available. This Lighthouse Premium feature lets you fully customize virtually all of the existing data elements in Lighthouse! You need Lighthouse Premium to access this option, so go ahead and sign up for a 30-day trial - it's free! You can see the details on our website.
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