This feature upgrade is part of Lighthouse Premium, which is offered as a subscription service. A free thirty (30) day trial is available so that users can evaluate the new features before committing to the subscription service. Lighthouse Premium also includes a Service Level Agreement (SLA), Premium Customer Service, Custom Reporting, Branding, Notifications and Roles, and much more. You can read the full press release here.
For example, now when a user reports a bug against Lighthouse (yes, we have a couple), we can now add customer data directly into the bug report. Take a look at the screenshot for an example - imagine what you could do with your Lighthouse Account!
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