We released an upgrade to Lighthouse called La Jolla that lets you completely customize Lighthouse to suit your methodologies and needs. You can now add fields, change existing fields, provide branding, create custom reports, and much more.
This feature upgrade is part of Lighthouse Premium, which is offered as a subscription service. A free thirty (30) day trial is available so that users can evaluate the new features before committing to the subscription service. Lighthouse Premium also includes a Service Level Agreement (SLA), Premium Customer Service, Custom Reporting, Branding, Notifications and Roles, and much more. You can read the full press release here.
For example, now when a user reports a bug against Lighthouse (yes, we have a couple), we can now add customer data directly into the bug report. Take a look at the screenshot for an example - imagine what you could do with your Lighthouse Account!